Privacy Policy

The German version (/datenschutz) is the legally binding text. This English summary is provided for convenience.

1. Controller

2. General principles

We process personal data only as necessary to operate the website and our services. Legal bases: consent (Art. 6(1)(a) GDPR), contract (Art. 6(1)(b)), legal obligation (Art. 6(1)(c)), legitimate interest (Art. 6(1)(f)).

3. Server logs

Our hosting provider (Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA) automatically collects: IP address (truncated after 24 h), timestamp, request path, HTTP status, transferred bytes, browser, OS, language. Logs are kept 24 hours. Legal basis: Art. 6(1)(f) GDPR.

Cloudflare is certified under the EU-U.S. Data Privacy Framework; a DPA is in place.

4. Cookies

We use only strictly necessary cookies (locale, theme, cookie-consent state). No tracking, no analytics, no marketing cookies. Legal basis: Art. 6(1)(f) GDPR + § 25(2) TTDSG.

5. Email contact

When you contact us by email we process your message to respond. Legal basis: Art. 6(1)(b) and (f) GDPR. We delete inquiries when no longer needed, at the latest after 24 months unless retention obligations apply.

6. Account sign-up

When you create an account on app.margord.com, we process the data necessary for service delivery: name, email, optional phone, billing address, payment details (handled by Stripe). Legal basis: Art. 6(1)(b) GDPR.

7. Payments via Stripe

Paid plans are processed by Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Dublin, Ireland. Stripe processes your payment data as an independent controller. We only receive the transaction status and a Stripe customer ID. Stripe privacy policy: stripe.com/privacy .

8. Bot protection

On tenant restaurant order pages we use Cloudflare Turnstile to prevent automated abuse. Turnstile works without cookies and does not transmit personal data to third parties — verification is invisible. Legal basis: Art. 6(1)(f) GDPR.

9. Your rights

• Access (Art. 15 GDPR)
• Rectification (Art. 16)
• Erasure (Art. 17)
• Restriction (Art. 18)
• Data portability (Art. 20)
• Objection (Art. 21)
• Withdrawal of consent (Art. 7(3))

Exercise these rights at hello@margord.com.

10. Right to lodge a complaint

You may lodge a complaint with a supervisory authority. Our competent authority:

11. Changes

We update this policy when legal or factual circumstances change. The current version is always on this page. Material changes are notified to active customers by email.